Privacy policy
Welcome to Al Darhim (“we,” “our,” or “us”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, www.aldarhim.com (the “Site”), in compliance with the applicable laws of the United Arab Emirates (UAE).
1. Information We Collect
We collect personal information that you provide directly to us and information automatically collected through your interaction with our Site.
1.1 Personal Information You Provide
- Contact Information: Name, email address, phone number, and delivery address.
- Payment Information: Billing address, credit/debit card details, and transaction data.
- Account Information: Username, password, and preferences if you create an account.
- Other Information: Any additional information you provide through forms, surveys, or customer service communications.
1.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on the Site, links clicked, and other interactions.
2. How We Use Your Information
We use your information to:
- Provide Services: Process your orders, deliver products, and handle customer service inquiries.
- Improve Our Site: Enhance user experience and monitor website performance.
- Marketing Communications: Send promotional offers and updates with your consent.
- Legal Compliance: Fulfill legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- Service Providers: Third-party companies that assist in order fulfillment, payment processing, and website hosting.
- Legal Obligations: When required by UAE law or in response to valid legal requests.
- Business Transfers: In connection with mergers, acquisitions, or asset sales.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
5. Your Rights
Under UAE law, you may have the following rights regarding your personal information:
- Access and Correction: Request access to or correction of your personal data.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link or contacting us directly.
6. Security of Your Information
We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience and analyze Site performance. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
9. Children's Privacy
Our Site is not intended for children under 18, and we do not knowingly collect information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Ald Darhim
info@admir.ae
By using our Site, you agree to the terms of this Privacy Policy. Thank you for trusting Al Darhim with your personal information.